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Sponsors

AAI Group
Bahri logo
DP World
ECU Worldwide
Freightliner_logo_150x150
Globelink Fallow Ltd
Hamburg Sud
Kestrel Global Logistics logo
Kontainers
MSC
NMT Shipping
NNR
UCARGO
Vanguard

Air Freight Award

Air _Freight_Solutions_Provider_of_the_Year_558x415.jpg

This category is open to all freight forwarders. What we are looking for is demonstrable expertise and high performance in this area, a drive for innovation, customer centricity and importantly, results for both the customer and you.

1. How have you adapted your business or services to exploit new opportunities in the air freight market, or to exceed customers’ needs? What benefit has this had on turnover bottom line and customer satisfaction?
2. Give tangible examples of how you have over-exceeded your targets for growth and/or delivered better service or value to the market in the past year?
3. Give an example of a customer, or group of customers, whose business you have won or retained through providing an innovative solution. What was the solution? How have you impacted the customer’s business results or objectives in the time you have been providing the solution?

Customer Care Award

Customer _Care _Award_558x415.jpg

The Customer Care Award recognises industry-leading customer care strategies and real examples of outstanding customer care.

1. How do you evaluate your customer care performance, and obtain feedback from customers?
2. What have you done to improve your customer care performance in response to customer feedback or your own initiatives? Include any evidence or tributes from customers to demonstrate improvements made, or recognition from relevant local, national, or sectoral organisations, or achievement of independently accredited quality standards.
3. Please show examples of an effective strategy for problem resolution.
4. Describe some flexible and innovative responses to a range of different customers’ needs (please quote specific examples).

 

Sponsored by

Vanguard Logistics Services


Digital Transformation Award

GFA_1_Room&Tomb_8844_558x41
Digital platforms are transforming the way forwarders and shippers work together. The Digital Transformation Award recognises innovative new processes that are revolutionising the forwarder - shipper relationship.

1. Explain what your digital solution brings to the industry and its progress thus far.
2. Provide specific examples of how you implemented your digital program to either better serve the day-to-day needs of your clients, win new business or save on costs.
3. What features of your digital product make it stand out from similar platforms?

Employer of the Year

Employer _of_the_Year_

A business is only as good as its people, so how do you look after yours? The winner of this award will show a major commitment to developing its staff through skills and personal development, investment, and achievement programmes.

1. Describe how you define and measure employee development, and your objectives for the past year. Were you able to implement this, or did you adapt this to the difficult market conditions? If so, how?
2. Describe one or more case studies showing how this programme has been implemented or adapted. Include, where available, examples of staff achieving, or working to, externally accredited standards.
3. Indicate any demonstrable results – for example, in increased productivity; reduced staff turnover; other awards; staff satisfaction surveys; customer/supplier feedback; minimising redundancies through retraining.

 

Sponsored by

DP World


Environment Award

Environment_Award
The Environment Award winner will demonstrate leadership in efforts to reduce energy consumption, emissions, noise pollution, and environmental impact.

1. Describe your environmental policy or action plan, incorporating a written policy statement if you have one. How has this evolved over the last year?
2. What specific action have you taken to: reduce energy consumption, consumption of other resources, noise levels and emissions for your company and your customers, minimise the impact of your operations on the public or on your immediate environment?
3. What are your environmental priorities, and within what timescales? What monitoring and review procedures are in place to measure progress against set targets or indicators? Are you externally accredited?
4. Where relevant, provide examples of technological and operational innovations developed to deliver environmental improvement.

Freight Forwarder of the Year Award

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This award will be won by the freight forwarder that has shown itself to be an industry leader having made significant, class-leading improvements across a multitude of service areas and processes over the last 12 months.

Lloyd’s Loading List welcomes individual submissions for this award. Please note that nominations can also be put forward by our editorial team and the panel of judges.


Innovation Award

Service_Innovation_Award

This category showcases smart new products, services or processes which approach the everyday in new ways, enhance performance, decrease costs, or spearhead that big change that no one even knew they needed until it was made.

1. The entry must detail a product, service, or business process that shows genuine innovation.
2. Related to any part of a company’s offering, the innovation must demonstrate concrete benefits to the company, its customers, or suppliers.
3. The entry for this award must demonstrate the impact the innovation has had upon the business: Did productivity increase? Did revenues or profitability increase? Did the product set a new internal or industry standard?
4. The entry should provide evidence of the challenges that the product has helped overcome, and the market’s response to this innovation.

Lifetime Contribution to Freight Award

Lifetime_Contribution_to_Freight

This award recognises an individual who has, over the course of her or his career, contributed to the wellbeing of the industry in a profound way.

Lloyd’s Loading List welcomes submissions on behalf of potential candidates for this award. Please note that nominations can also be put forward by our editorial team and the panel of judges.

 

Sponsored by

Freightliner


Project Forwarding Award

Product_Innovation_Award

Project and heavylift movements require a deep skillset and the ability to overcome real complexity. We need to see truly outstanding examples of excellence from nominees for this category.

1. How have you developed your project forwarding business or services to exploit new opportunities, or in response to market changes or customers’ needs? What benefit has this had on turnover, margins, or customer satisfaction?
2. What is your strategy for growth or delivering better service or value in the project forwarding market, and what have you done towards achieving that?
3. Give an example of a customer whose business you have won through a creative proposition or solution, or for whom you are providing additional services.
4. What ways did you reduce their forwarding costs or provide additional service – for example, compared with the previous solution or other tenders?

 

Sponsored by

Bahri


Sea Freight Award

Sea_Freight_Solutions_Provider_of_the_year

This category is open to all freight forwarders. What we are looking for is demonstrable expertise and high performance in this area, a drive for innovation, customer centricity, continuous improvement and importantly, results for both the customer and you.

1. How have you adapted your business or services to exploit new opportunities in the sea freight market, or to exceed customers’ needs? What benefit has this had on turnover, bottom line and customer satisfaction?
2. Give tangible examples of how you have over-exceeded your targets for growth and/or delivered better service or value to the market in the past year?
3. Give an example of a customer, or group of customers, whose business you have won or retained through providing an innovative solution. What was the solution? How have you impacted the customer’s business results or objectives in the time you have been providing the solution.

 

Sponsored by

Hamburg Süd


Specialist Freight Award

Specialist_Freight_Solutions_Provider_of_the_year

Carved your freight niche? You specialise in a certain route, region, vertical, or freight service? This is aimed at freight forwarding and logistics solutions providers, or similar agents, whose core business is focused on providing services for specific geographic regions, routes, industry verticals or other freight specialisms. You may focus on serving a niche customer base and serving them well.

1. What is your specialism, and what value do you bring to customers by focusing on it?
2. How have you adapted your business or services to exploit new opportunities in your specialism, or to exceed customers’ needs? What benefit has this had on turnover, bottom line, and customer satisfaction?
3. Give tangible examples of how you have over-exceeded your targets for growth and/or delivered better service or value to the market in the past year?
4. Give an example of a customer, or group of customers, whose business you have won or retained through providing an innovative solution. What was the solution? How have you impacted the customer’s business results or objectives in the time you have been providing the solution?

 

Sponsored by

Kontainers

Supply Chain Partnership Award

Supply_Chain_Award_
The winner of this category will show the rest of their industry how a smart partnership creates customer value.

1. Describe how your company has brought the customer competitive advantage, specifically in the areas of reduced cost, improved reliability and flexibility.
2. Describe how you have planned and implemented supply chain improvements for the customer, including details of performance measurements.
3. Describe, quoting specific examples, how a collaborative approach with the customer has added value and improved service.

The Global Freight Awards are designed by Gaudio Awards
Gaudio Awards are passionate about designing and manufacturing outstanding awards and trophies to fit your brief, brand and budget.

www.gaudio.co.uk

Our awards series

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Have any questions? Speak to a specialist.

For any questions relating specifically to the Global Freight Awards, please contact Gabriela Gamez Meixueiro.

Alternatively, please reach out to us via the form below and we'll get back to you shortly.

For all sales enquiries, including booking a table and sponsorship, please contact Nick Marsh for more information.

Tel:+44(0)20 337 73964
Mobile: +44 (0)7900 133181
Email: Nick.Marsh@informa.com

Ensure success by reading through our entry guide. This guide includes:

  • Top tips for entering
  • How to make your submission stand out
  • Full category guide and criteria

 

Download Entry Guide